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How to Book an Event and FAQ's

Please Call us, Text, or Email anytime to request information on our packages/pricing and to request a contract to get you on our calendar!  We are here to ease your mind and handle all the details so you can relax!  

 

 

BOOKING AN EVENT/CONTRACT/TERMS:

A signed contract and deposit of at least $50.00 (dependent on package/party size; see Package page); payable via check, money order, or cash mailed to us (email for address); or you can pay deposit via Zelle w/ a card online only; both a deposit and contract are required to reserve your date so please call or email us to request a contract and you may either mail it back to us or drop it off to book your reservation!  ***No other Apps or forms of payment accepted/available at this time for deposit other than what is listed above.  The deposit is applied to the total balance of the event.  We can hold a date for only 4 days to allow time for the contract/deposit to arrive to us from the date you receive our contract; We must receive the contract & deposit to our office within 4 days of receipt in order to guarantee the date you request so please stay in contact to let us know when to expect it so you don't lose your desired date or you may lose your date or have late fees incurred..  (this does not apply to last minute bookings with less than 3 weeks notice; see add' terms regarding last minute events; due date for last minute bookings varies on notice given; 3 weeks or less notice we must receive deposit/contract both back within 48 hours; less than 10 days notice 24 hour turnaround time for us to receive the deposit and contract.  Events booked with less than two weeks notice of desired date, will incur a 10% last minute booking fee for rush orders and last minute planning dependent on package.  Last minute events; i.e. 3 weeks or less notice from your desired date will require a CASH ONLY deposit or ZELLE DEPOSIT ONLY, no personal checks as it can take up to 2 weeks to fully process and bounce back (yes we have been given bad checks); you can drop it off if you'd prefer.  Deposits are applied to the balance of the event and are used to plan your party.  Cash only is due for the remaining balance owed on the date of the party after we arrive before event begins; party balance must be paid in full date of the event.   **By signing our contract you agree to our terms posted here and in the contract. 

 

LARGE EVENT BOOKINGS:  Mega Events with more than 8 girls or smaller packages with more than 10 girls require a $150.00 or more deposit; please email/call/text with the estimated # of guests to calculate deposit required.  Deposits per package and max # of guests allotted per package are listed on our package page.  Preset Packages are for up to 8 girls; guest of honor and 7 guests for the listed price with additional fees dependent on package booked.

 

CANCELLATIONS:  If for unforeseen illness or an emergency occurs and you need to cancel your original party date; your deposit will remain on the books for 90 days to allow you time to reschedule it for a date we have available.  A rescheduling fee may be charged dependent on package booked and notice given.  You may only reschedule your event ONE time.  If you cancel the 2nd date the deposit is forfeited and you will have to rebook with us with a new contract and deposit paid if you wish to have us host your event.  **If we have an unforeseen emergency and need to reschedule your event you will be offered a discounted rate and another date, or we will return your deposit if you wish to cancel with us.

 

FINAL HEAD COUNT DUE DATE:  You will receive a reminder email 5 days prior to your event to send us the final head count.  That count is due 5 days prior to your event to ensure supplies, gifts, crafts, etc for all who will be attending or we will go by the 8 included in the preset price and plan only for 8 total only, if you do not respond accordingly.  The per person fee will go up by $10.00-20.00 dependent on package booked per extra girl added on from the previously stated one for last minute additions added on after the 5 day due date to your event so please make sure to send us that within 5 days of your event to avoid additional fees.  Day of event add on fee for last minute changes is an additional $25.00 per kid.  No discounts given for cancelled guests prior to your event or for no shows the date of your event as planning and supplies were bought for them and you can only add girls after the 5 day head count due date and not subtract any as planning of crafts, gifts, and services will be set for that number given.   We need a definite exact headcount not a range number as we bring for only the guest total you give us and are being paid for.  Please make sure all guests have old polish removed as we won't use remover in your home to ensure no accidents or liability and it takes too long as well as can be difficult for us to remove depending on previous polishes used.  

 

WHERE WE HOST EVENTS:  We can host events at your home, clubhouse, or backyard (weather permitting).  Warm water/sink (no hoses please); and an electrical outlet are mandatory for spa events and must be easily accessible and close by; if no water is available at your location, you will need to pick a Glam Event instead with no facials/hand/foot soaks instead of a Spa themed one.  Parking close by to the entrance is mandatory as well as we have quite a bit to bring in depending on package chosen so please make sure to save a spot or be willing to move your car as to accommodate this request.  We are completely mobile and come to you.  Events must be on the first floor, entry level, no stairs, only exception if there are a few stairs to the front door.  No hotels or parks; unless a community center or clubhouse is available as we need electricity and warm water/sink provided as well as up close parking at the entrance.   If no water is available close by or electricity we can only host our mini manicure only party, please see package page.  Please inquire with questions pertaining to these policies.  

 

**All outdoor events must be hosted in clean, dry areas, free of dirt, mud, and debris to ensure our supplies, robes, runway, etc. do not get ruined and a completely shaded covered area is required for outdoor events.  During the warmest summer months, July-November, when outside temps are in the 80'S and 90's+ & above; events must be hosted indoors w/ air/fans to ensure health and safety of young kids wearing warm robes and accessories during the event and for comfort of staff to avoid heat related illnesses.   Also, if the temps are too high or the event is in direct sunlight the supplies, ie face mask nail polish, make up, hair streaks etc will dry out and or melt.   Evening events must be hosted indoors only.  During rainy months please have a back up plan if you have chosen outside for your event.  We will have to postpone if it is raining and you want the event outside or we will need to move it indoors.  During windy days the event should be hosted indoors as certain items are lightweight and can be thrown from the table so if you require it outdoors on very windy days we may have to leave out some activities.  You will be responsible to pay for any supplies broken, destroyed, or ruined during your hosted event. 

 

LENGTH OF EVENTS:  Length of Events is determined on package booked and vary from 1 hour to 2 hours 15 minutes for 14 or less girls; larger events with more girls will take slightly longer. and time frame will be quoted at time of booking.  Non-staining snacks, veggies, sandwiches without mayo/greasy condiments, or jellies, etc. and light colored drinks are welcome during the event.  No colored frosting, pizza, tomato sauce foods, cheesy snacks, punch, or other staining foods to be served on our linens or while the girls are in our robes.  Please mention at time of booking if you wish to serve a formal sit down lunch/dinner where all the girls will be taking a break at the same time from the spa events so we can adjust your time frame and charge accordingly if you require additional time for eating.  The Spa services/activities go from one to the next with the girls being kept busy the entire time we are hosting so if possible please serve formal meals prior to the spa event or after to ensure we have plenty of time to get through all we have you booked for.  Please add up all time for the Spa Event, Gift/Cake time, Meals etc. when inviting your guests to make sure they are there long enough to finish all activities you want them involved in.  Spa/Glam Time frames are set at time of booking and we are often booked back to back during busy times of the year and have to make it fair for all clients. 

 

**By signing our contract you agree to all terms on our site as well as in the contract set forth by Kari's Pamper Spa Parties.  Travel fees apply for long distance events roundtrip as outlined in our contract, please inquire at time of booking for travel fees to your area.

 

*Please ask all guests of any potential allergies and let us know as we can customize accordingly.  

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PHOTOGRAPHY:

 

Children will be posed for group shot on the runway as well as photos can be taken during facials/other activities. Feel free to take as many photos as you would like during the event as well and we will send you via email any photos if we take any during the event. Things move fast and we don't always have time to photograph everything so please make sure to snap a few or have a family member or friend do so.

 

NO HIDDEN FEES, tax, OR Tips Added in....all fees and pricing in contract and email quoted at time of booking.  Tipping is voluntary as is when you visit a nail or hair salon and is greatly appreciated.  We are open 7 days a week serving all of Orange County and parts of surrounding counties!  You will be confident you are getting the best, honest, reliable service around! 

 

 

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